User Rights (LGPD)

Your Rights Under LGPD

The General Data Protection Law (LGPD) guarantees various rights to personal data subjects. You have full control over your personal data and can exercise the following rights:

1. Confirmation and Access to Data

You have the right to obtain confirmation about the existence of personal data processing and access your personal data, including information about:

• What personal data we have about you
• The origin of the data
• The criteria used for processing
• The purpose of processing

How to exercise: Contact us through our contact page requesting access to your data.

2. Data Correction

You have the right to request correction of incomplete, inaccurate or outdated personal data.

How to exercise: Contact us informing which data needs to be corrected and provide the correct information.

3. Anonymization, Blocking or Deletion

You can request anonymization, blocking or deletion of unnecessary, excessive or non-compliant personal data with LGPD.

How to exercise: Contact us requesting anonymization, blocking or deletion of specific data.

4. Data Portability

You have the right to data portability to another service or product provider, upon express request, in accordance with national authority regulations.

How to exercise: Contact us requesting portability of your data.

5. Deletion of Data Processed with Consent

You can request deletion of personal data processed based on your consent, except in cases provided for in LGPD.

How to exercise: Contact us requesting deletion of data processed with your consent.

6. Information about Sharing

You have the right to obtain information about public and private entities with which we share personal data.

How to exercise: Contact us requesting information about who we share your data with.

7. Information about Possibility of Not Consenting

You have the right to obtain information about the possibility of not providing consent and about the consequences of refusal.

8. Revocation of Consent

You can revoke your consent at any time, through express manifestation, by free and facilitated procedure.

How to exercise: Contact us requesting revocation of consent. For newsletter, you can also use the unsubscribe link in emails.

How to Exercise Your Rights

To exercise any of the above rights, contact us through our contact page, clearly stating which right you wish to exercise and providing the necessary information to identify you.

Response time: We will respond to your request within 15 (fifteen) days, which may be extended for another 15 (fifteen) days with justification.

Request Form

When contacting us, please include the following information:

• Full name
• Contact email
• Which right you wish to exercise
• Request description
• Identification document (for identity confirmation)

Data Protection

We treat all requests with confidentiality and security. We request documentation to confirm your identity before processing any request related to your personal data.