LGPD / Data Protection

What is LGPD?

The General Data Protection Law (LGPD - Law No. 13.709/2018) is the Brazilian legislation that regulates the processing of personal data. It establishes rules on how companies and organizations must collect, use, store and protect users' personal data.

Our Responsibility

Love San Bernardino is committed to complying with LGPD and protecting your personal data. We treat your data transparently, securely and in accordance with current legislation.

How We Collect Data

We collect personal data in different ways:

• Contact forms: When you contact us through the contact form
• Newsletter: When you subscribe to receive our newsletter
• Cookies: Through cookies and similar technologies to improve your experience on the site
• Navigation: Navigation data and server logs

How We Use Your Data

We use your personal data for:

• Respond to your messages and requests
• Send newsletters and information about San Bernardino (with your consent)
• Improve our services and user experience
• Analyze site usage (aggregated and anonymized data)
• Comply with legal obligations

Data Sharing

We do not sell, rent or share your personal data with third parties, except in the following situations:

• With your explicit consent
• To comply with legal obligations
• With service providers who help us operate the site (under data protection contract)

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, disclosure or destruction. We use industry-standard security technologies.

Data Retention

We keep your personal data only for the time necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Data Subject Rights

According to LGPD, you have the following rights:

• Confirmation and access: Know if we process your data and access it
• Correction: Request correction of incomplete, inaccurate or outdated data
• Anonymization, blocking or deletion: Request anonymization, blocking or deletion of unnecessary, excessive or non-compliant data
• Portability: Request data portability
• Deletion: Request deletion of data processed with consent
• Information: Obtain information about public and private entities with which we share data
• Revocation: Revoke your consent at any time

How to Exercise Your Rights

Data Controller

For questions about the processing of personal data or to exercise your rights, contact us through our contact page.

Email: contato@lovesanbernardino.com

Changes to this Policy

We may update this policy occasionally. We will notify you of significant changes through our site or by email. We recommend that you review this page periodically.